Useless Wind Turbines producing no power or when they do, energy being exported at a loss and consumers expected to make up the loss on their bills. That’s if they even get billed on time any more by Hydro One.
Bob Chiarelli singing the praises of this mismanaged and absolutely corrupted power system almost on a daily basis yet people paying or trying to pay their bills can’t even get an honest explanation any more from Hydro One why one month they don’t get a bill and then a month later get billed astronomical figures that are basically unmanageable for most consumers.
Lies coming from Government that we are in great shape and should be proud that we are leading North America with the best Green Energy sector all the while our Hydro prices are also the highest in North America. Thanks for the gifts and gratitudes, too bad we can’t eat them!
Industry fleeing the Province due to unaffordable electrical prices and losses of tens of thousands of private sector jobs while Public Servants are being hired hand over fist, to bulk up the “bribed voters” for Chiarelli and Wynne’s upcoming “running of the reptiles”?
This Province is basically so badly buggered that most long time residents are now asking themselves if maybe another location in Canada for their retirement days may be in the cards!
There is no end in sight of this mismanagement, faulty Smart Meters and foul billing practices by Hydro One and now we get customer service agents unable to even answer the basic questions a consumer may ask them about “why the hell is my bill so high and confusing”?
By Sarah Deeth, Peterborough Examiner January 9, 2014
Kawartha-Haliburton-Brock MPP Laurie Scott. QMI Agency files
One area MPP is alleging that Hydro One is mismanaging its billing practices and making it difficult for affected residents to get information when they call for help.
And if that’s not enough, Haliburton-Kawartha Lakes-Brock MPP Laurie Scott said Hydro One has been rude and inconsiderate to residents who call the company to complain.
“The minister needs to take control of customer service,” Scott said Thursday, “or get rid of it.”
Scott penned a letter to Energy Minister Bob Chiarelli, alleging that her constituents have fallen victim to a billing fiasco at the energy company.
Several residents approached her after receiving huge hydro bills, Scott wrote.
But those residents claimed they hadn’t gotten a bill from Hydro One for weeks, Scott states, and, after calling the company to find out where their bill was, were told that they didn’t get one because they didn’t have an outstanding balance.
“Later those customers received a huge bill and when they call to question that they are threatened with having their electricity cut off if they can’t pay immediately,” Scott wrote.
Scott also believes that customer service representatives have been less than truthful with those who call.
The MPP said she hadn’t received her Hydro One bill for months, but the company kept withdrawing payments from her bank account.
Scott said she called customer service through Hydro One’s billing and service inquiries line.
Customer service representatives told her her address was wrong because of a new system, she said, and the problem would be fixed and the bill statements resent.
The statements never came.
Scott states her staff called the MPP inquiry line and discovered that there was no record of Hydro One updating her address or resending the statements like they said they would.
The MPP inquiry line is a way for MPPs across Ontario to connect with the company to help resolve serious and long-standing issues between the company and residents.
Tiziana Baccega Rosa, a spokesperson with Hydro One, said the company knows some customers have received service below the standard they have come to expect.
“We apologize and are taking steps to quickly improve the situation,” Rosa states.
Hydro One recently switched to a new customer information system, she states, which involved moving all its customers’ data and account information from one data model to another.
JANUARY 11, 2014
Toronto Hydro employees work to restore power in the Scarborough suburb following an ice storm in Toronto, December 27, 2013. REUTERS/Mark Blinch
TORONTO – There are many lessons to take away from the ice storm of 2013, but the biggest one is the importance of having a secure electricity supply because without it, civilization isn’t possible.
Imagine if the ice-storm blackout that hit Toronto last month had engulfed the entire city, instead of one-third of it.
Imagine if the power hadn’t come back on for more than a month in the dead of winter.
Imagine the state Toronto would be in today.
That’s what having a modern, reliable, affordable electricity system means. It means civilization.
The ice storm showed us, again, that our hydro infrastructure is badly in need of modernization and that, as with water and sewer mains, it hasn’t been properly maintained for decades.
Why? Because city councils going back for generations never set aside the money to keep them in a state of good repair as any prudent homeowner would.
Ditto for the city’s tree canopy.
First the city didn’t set aside the necessary funds to prune and maintain city-owned trees.
That includes Mayor Rob Ford’s administration but it goes back to his predecessor, David Miller, as well.
Second, the city has made it almost impossible for homeowners to care for trees on their own property.
Even when they’re dying or dead, it’s ridiculously hard to get permission to cut them down.
Finally, the importance of having reliable and affordable electricity, which the ice storm demonstrated, underscores the idiocy of the Ontario Liberal government’s mad experiment with wind and solar power.
All it has done is doom taxpayers and hydro consumers to decades of paying grossly inflated prices for unreliable electricity we don’t need, as the Ontario Auditor General concluded in a 2011 report on the Liberals’ disastrous renewable energy program.
This huge financial burden, in which billions of dollars will be wasted for decades to come if nothing is done, will hamper the ability of both provincial and municipal governments to upgrade our hydro infrastructure.
In this context, the Dalton McGuinty/Kathleen Wynne government’s claim that spending billions on wind and solar power was necessary to eliminate Ontario’s reliance on coal-fired electricity, in order to fight pollution and climate change, is nonsense.
It’s nonsense because that’s not what happened.
Wind and solar power can’t replace coal because they can’t generate base-load power to the grid on demand.