We all know that when we call in a complaint or ask to speak to someone about our credit card charges, phone outages, electrical problems among many other phone calls we make to Canadian companies that we are connecting with someone in Bangalore India or some other “off-shore” office for initial contact.
Major companies transfer these jobs to cheaper venues to keep their overhead down and remain “competitive” in the real world of Free Enterprise.
Hundreds of thousands of Canadians have been laid off or reassigned to lesser jobs because of this trend but now it appears that one of our very own Canadian Banks is going to rip the guts out of it’s own Canadian work force in favour of imported foreign workers, which they will “train” here to replace experienced workers who depend on these jobs for a livelihood.
A Bank? A profit driven huge organization that pays it’s CEO’s huge bonuses and declares year after year record profits “needs” cheap foreign labour” here to operate their IT departments?
Nice example of a good Canadian Corporate neighbour! …………………NOT!
Just one more example of how our country is in the hands of few very deceitful and dishonourable oligarchs!
One might want to reconsider where they deposit their valuable dollars which have taken a life time of hard work to accumulate in CANADA!
Axed employee blows whistle; federal government investigating
Kathy Tomlinson, CBC News
Posted: Apr 6, 2013
Dozens of employees at Canada’s largest bank are losing their jobs to temporary foreign workers, who are in Canada to take over the work of their department.
“They are being brought in from India, and I am wondering how they got work visas,” said Dave Moreau, one of the employees affected by the move. “The new people are in our offices and we are training them to do our jobs. That adds insult to injury.”
Moreau, who works in IT systems support, said he is one of 50 employees who facilitate various transactions for RBC Investor Services in Toronto, which serves the bank’s biggest and wealthiest institutional clients.
As a result of Go Public’s inquiries, the office of the minister of Human Resources and Skills Development Canada — the federal office that approved iGATE’s plans to bring in foreign workers — issued a statement late Saturday.
“We have recently learned of allegations that RBC could be replacing Canadian workers by contracting with iGate, which is filling some of the roles with temporary foreign workers. If true, this situation is unacceptable.
“The purpose of the Temporary Foreign Worker Program is to fill acute labour needs when Canadians are not available for the work required. It was never intended as a means to bring in temporary foreign workers in order to replace already-employed Canadian workers.
“I have instructed my department to work with Citizenship and Immigration Canada to determine the next steps.”
In February, RBC told Moreau and his colleagues 45 of their jobs with the regulatory and financial applications team would be terminated at the end of April.
“There are a lot of angry people,” Moreau told Go Public. “A lot those people are in their late 50s or early 60s. They are not quite ready for retirement yet, but it may be very difficult to employ them.”
Moreau will get a severance package, but expects it won’t last long.
“I am going to be broke,” he said. “I don’t have enough money to live on. I have some RSPs. I have very little in the pension plan at RBC … I have a wife that works part time at a very low wage.”
Another RBC staffer, who didn’t want to be named, said it’s devastating.
“It’s horrible to be in this situation,” the employee said. “The bank is doing this while making billions of dollars in record profits and they don’t think about the impact on us. We are like fleas on an elephant.”
The foreign workers who are taking over the RBC work in Toronto are employed by a multinational outsourcing firm from India – iGATE Corp. – which has a contract with the bank to provide IT services.
The two companies have been working closely since 2005. There is an “RBC Offshore Development Centre” in the iGATE facility in Bangalore.
RBC spokesperson Rina Cortese told Go Public several foreign workers from iGATE will be working in the bank’s Toronto offices until 2015. By then, she said, most of the work will be transferred abroad, but a few of the foreigners will remain indefinitely.
Displacement against rules
However, it is against federal rules for any company to bring foreign workers into Canada temporarily if it will put citizens out of work.
“The rules are very clear. You cannot displace Canadians to hire people from abroad,” said Immigration Minister Jason Kenney.
The federal government recently announced it is tightening rules for its Temporary Foreign Worker program because of criticism over foreigners taking jobs from Canadians.
RBC said the work is being outsourced for cost savings and efficiency.
“External suppliers with the right skills allow us to introduce new efficiencies, continually improve our service at reduced cost and reinvest in initiatives that enhance the client experience,” a statement from the bank read. “Agreements with our suppliers include strict controls and ongoing monitoring to ensure full compliance with all regulatory requirements.”